Please arrive on time for your appointment with the appointment confirmation letter.
Please note: In accordance with the Federal Foreign Office’s instructions, applicants arriving more than 15 minutes late for their appointment will be required to book a new appointment.
Please note that all applicants aged 12 years and older must personally come to their appointment at TLScontact for biometric data capture and to submit their application.
If your fingerprints were taken more than 59 months ago, you must come to the centre again. If not, you do not need to come in person.
If you are exempt from biometric data collection, you do not need to come in person to our centre: an authorised representative can submit your application on your behalf.
He/she must provide a notarized power of attorney as well as the original and copy of his/her ID card (not from EGOV.kz). The representative cannot be a minor.
Your application and supporting documents will be verified against the requirements of the German consular authority and your biometric data will be recorded.
Once these steps are completed, your visa application will be transferred to the German consular authority for processing. Please note that TLScontact is in no way involved in the decision-making process.
The German consular authority may ask for more information or additional documents. If this happens, you will be contacted by email or phone with detailed instructions.
You can track your application at any time by logging into your personal account.