WEBSITE MAINTENANCE ON 16th OCTOBER 2026: Our website and online services for Germany visa applications will be temporarily unavailable between 23:00 and 00:00 UTC on Friday, 16th October 2026, for routine maintenance.

Mombasa Apply Anywhere: We will be in Mombasa on Wednesday October 21st and Thursday October 22nd for an Apply Anywhere mission at Mombasa City Mall, off Nyali Links Road, 4th Floor, Office 438. Read more

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Contact us

Nairobi German Visa Application Centre

Visa Application Centre address

4th floor, 9 West Building, Ring Road Parklands, Westlands, Nairobi, Kenya

Get in touch with our call centre:

You can contact us on the following hotline:

(+254) 730979901

available from Monday to Friday, 09:30 - 16:00.

Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. This can be found in your appointment booking confirmation.
You can also reach us by filling out the form below.

Please note that our call centre is available to provide general information and assist with cancelling existing appointments only. For booking a new appointment or checking the status of your application, please log in to your TLScontact account.